Independent Stores

Shopping with Walk in Wardrobe vs. The High Street

I would like to start off by saying that this blog entry is not a criticism of high street chain stores as they provide an important function for consumers by providing us with affordable everyday clothing.  Instead, the aim of this blog entry is to highlight the benefits of shopping in a boutique such as ours when choosing a dress for a special occasion.

If you are looking for an outfit for a special occasion, you will need to look for good quality clothing.  We wouldn’t settle for anything less, so why should you?! The dresses we provide are uniquely hand picked by our exceptional buying team, who look for: unique designs that are not mass-produced, good quality workmanship, good quality fabric.  Our rule of only providing quality items means that if you look after your dress from Walk in Wardrobe well enough, it can last for years, meaning that you are getting true value for money and you will have a distinctive and unique dress which will really make you stand out from the crowd!

You only have to look as far as the Internet to find blogs and comments on the customer service in high street chain stores.  If you are going to part with your very hard earned cash, surely you would want an above and beyond customer service?  The customer service culture amongst high street chain stores is very different than the customer service culture at our boutique.  Our staff have clocked up many years of experience in the industry and we create a fun, relaxed and friendly atmosphere.  We like to take the time the time to assess the individual customers needs and get to know them personally so we can help customers choose a dress which will reflect their personality and will be perfect for their special occasion.

Likewise we are careful not to neglect our online customers who we will probably never meet face to face! Online shopping, done well can leave you with a great sense of satisfaction.  We strive to extend our outstanding customer service to our online customers and ensure that if you purchase or hire a dress with us online, you will receive the same personal service that is offered to our customers who walk through our door.  Check out our testimonials here!

Unlike the high street chain stores, we also offer a hiring service, which means that you can get that fabulous designer look for a fraction of the cost!  We also never release the same dress to the same function, so shopping with us also means that you will never be in that embarrassing situation where you turn up to a function and someone else is wearing the same dress as you!

As the cost gap between ‘high end’ high street chain stores and independent boutiques is most certainly getting smaller, the benefits of shopping in high street chain stores appear to be minimal.  Much better to check out our unique little gems and take full advantage of all the benefits we offer!