Our Hire Policy

A HIRE CONTRACT is filled out and requires your signature once your have selected the item you wish to hire.

The Refundable Damages Deposit
Prior to the Hire item/s being released to you a refundable damages deposit is required. Each item is individually priced acording to the value of the item.  Usually this is between £75.00 & £200.00
IMPORTANT: Payment for the Refundable Damages Deposit in the boutique is cash or cheque/s with your valid cheque guarantee card.  A member of staff must see your cheque guarantee card. Cheque/s are only accepted up to the limit stated on your cheque guarantee card.
Hire Items will not be released until the damages deposit is paid.

Hire item/s are collected on the day you wish to hire them and returned the next day (accept Sundays).  For a weekend Hire you may make a request to collect on a Friday and return the item/s on a Monday. In the case of a bank holiday items are returned the following day.

Please speak to a member of staff should you require a longer hire period. This may incur an additional charge.

Please contact the boutique if you wish to Hire an item but are unable to collect/deliver via the boutique.

CONDITIONS OF HIRE
The Contract of Hire form must be signed which states:
1.  Goods are the sole responsibility of the hirer when hired from Walk in Wardrobe. Items
are hired on the understanding that they are returned on the date due back undamaged.
   If the goods are damaged you will forfeit all or part of the damages deposit.
2.  Overdue hires will be charged at the rate of one third of the hire price for every day late.
3.  In the event of goods not being returned within 14 days of the date due for return, the
customer shall be liable to walk in Wardrobe for the value thereof at the current selling price as at the date of hire together with hire charges under condition 2 until payment is received.
4.  Walk in Wardrobe will not be responsible if by any reason beyond their control any article
is not available for hire.
5.  Walk in Wardrobe shall not be liable for any injuries caused by or from any of the items.
6.  There are NO exchanges or hire charge refunds for cancellations, a hire credit note may be issued in certain circumstances.
7.  Collecting & delivering back hired item/s is between 10.30am to 5.30pm.

Damages WARNING.  Do not spray perfume near a dress, only use stainless deodorants. Be careful wearing bracelets and carrying evening bags in case of snagging the fabric.  Be very careful wearing stiletto heals if the dress is quite long.

Damages in more detail
If goods are damaged whilst in your care and can be repaired to an acceptable standard, then we will charge you for the repair. If goods are damaged beyond repair, for example the dress is ripped or stained badly and the stains can not be removed and the rip or hole can not be repaired to a satisfactory re usable standard, then all of your damages deposit will be forfeited.  Damages forfeiting all of the damages deposit is very rare and each case will be individually accessed.